Terms and Conditions of Service

Most recent updated version: May 2026

INTRODUCTION

These General Terms and Conditions ("Agreement" or “Terms”) cover the use of the services and access to the platform offered by Smspool.net operating on https://www.smspool.net. Smspool.net (“we,” “us,” “our(s)) is a business operating under SMSPool in the Netherlands

Both Vendor and Customer (“User(s),” “you,” “your(s)”) are entering into a legally binding agreement with Smspool.net regarding our services and platform access. However, when a User transacts on our platform, they enter into a legally binding agreement with the other User.

In this Agreement, Smspool.net and Users are referred to individually as “Party” or jointly as “Parties.”

BY USING OUR SERVICES, YOU INDICATE THAT YOU ACCEPT THESE TERMS, INCLUDING ALL ITS FUTURE AMENDMENTS PUBLISHED ON THIS PAGE. IF YOU DO NOT ACCEPT THIS AGREEMENT, WE RECOMMEND YOU CEASE USING OUR SERVICES IMMEDIATELY.

ARTICLE 1. SERVICES

1.1. Services and Platform. You understand and agree that we provide access to our platform (“Service”), where Users can offer and purchase online SMS verification with anonymized phone numbers. The scope of what Smspool.net offers shall always be according to the most recent definition published on our Website and in this Agreement.

1.2. Ownership Services. Unless agreed otherwise, Smspool.net shall retain all rights, titles, and interests in and to the Services and platform. You agree that we may make any changes to the Services, for example, to improve the quality of our platform.

1.3. User Agreement. Vendor and Customer acknowledge and agree they will exclusively enter into an agreement with each other by interacting on our platform. Smspool.net shall only be the provider of the Services and access to the platform. You acknowledge that completing a transaction on our platform remains your sole responsibility.

1.4. No Warranties. Our Services are provided on an “as is” and “as available” basis. We do not make any warranties as to the merchantability, usability, or fitness for a particular purpose of our Services. We do not make any warranties of any kind, whether expressed or implied, and we hereby disclaim all other warranties other than explicitly mentioned in these Terms.

ARTICLE 2. PLATFORM ACCESS AUTHORIZED USERS

2.1. Platform Access. Subject to the terms and conditions in this Agreement, Smspool.net shall use commercially reasonable efforts to grant you access to our Services and platform. You have read and understood the disclaimer stated in section 1.4, which shall apply accordingly to access our platform.

2.2. Ownership. You understand that our entire platform, including but not limited to all information, texts, and images, shall remain our exclusive property. Only the phone number made available by the Vendor on our platform remains Vendor’s exclusive property.

2.3. No License. Nothing in these Terms shall be construed to grant Users any license, right, or title concerning our Services, software, and intellectual property made available on our platform.

2.4. Authorized User. Each User that has accessed our Services shall be the principal authorized user and the rights in and to the Services are limited to one authorized user only.

2.5. Account Responsibility. You remain responsible for access to our platform, and the use of your login credentials must stay strictly personal and may never be shared with other persons. User will be fully responsible and liable for all access and use of the account. User shall indemnify and hold Smspool.net harmless for any losses or claims resulting from unauthorized access or misused, stolen or lost login credentials.

2.6. Prohibited Uses. You will not use the Services for, encourage, or facilitate:

  • Illegal acts; fraud; identity theft; impersonation; sanctions evasion; money laundering; terrorist financing;
  • Spam, bulk unsolicited messages, phishing, or deceptive practices;
  • Violations of third-party terms (e.g., registering fake accounts or bypassing platform rules);
  • Harassment, threats, hateful or obscene content, exploitation, or CSAM;
  • Interference with telecom networks, signaling, routing, or abuse of APIs;
  • Automated sign-ups or multiple free/trial accounts to evade limits;
  • Infringement of intellectual property or privacy rights;
  • Reverse-engineering, scraping, or attempts to bypass technical protections.

ARTICLE 3. VENDORS

3.1. Vendor Registration. Once you have completed your registration as a Vendor on our platform, you can start publishing your listing. By doing so, you represent that you own or have all rights in and to the phone number you offer on our platform. Vendor understands and agrees that it is always responsible for the listing submitted on our platform.

3.2. Account Review. We may in our sole discretion review and delete your listings on our platform. 

3.3. Disclaimer. The customer understands and agrees that we are never responsible for the listings published on our platform. Customer and Vendor of our Services shall remain solely responsible for any interactions with other Users on our platform. We only provide access to our platform.

3.4. Purchase Order. Once a Customer makes a purchase on our platform, a legally binding agreement is made with Vendor. We may review and, at our sole discretion, cancel any purchase order made on our website.

ARTICLE 4. FEES, TERMS AND TERMINATION

4.1. Pricing Section. The most recent version of our fees can be found on https://www.smspool.net/#prices, and the most recent information on that page shall apply to our Services.

4.2. Fee Changes. We may amend our fees and payment terms from time to time. Each User shall be notified of any such change in advance. User has accepted the new fees when it continues using our Services after the fees change.

4.3. Commission. Users understand that any sales are subject to a commission, which we will charge according to the most recent applicable fees.

4.4. Withdrawal and Deposits. Vendor may receive its earnings minus the applicable commissions we charge. We may initiate a withdrawal on the first working day of each month. We may apply a withdrawal minimum.

4.5. Transaction Fees.  In addition, we may apply transaction fees for both withdrawals and deposits. Vendor agrees that we only transfer due sums by a direct bank transfer, unless indicated otherwise. You understand and acknowledge that any extra fees that Payment Service Provider charges, may be charged by us to you.

4.6. Taxes. Vendor shall always remain responsible for all applicable taxes, such as income tax, VAT, and any other tax that may apply according to the applicable law.

4.7. Cancellation and Refunds. Users are eligible for a refund if they have not used their outstanding balance, and within fourteen (14) days after the purchase has been made. In case a User is eligible for a refund, we shall repay the owed sums with the use of the same payment method as the User has made its online purchase. Refunds for cryptocurrency payments may incur fees, including but not limited to network fees, which we will not cover.

4.8. Credit Card Chargebacks. In the event Customer has performed a credit card chargeback or otherwise reverse any payment(s) made to us, we may, in our sole discretion, immediately terminate your account. All charges we make for purchases are non-refundable, and we will never make refunds for partially used Services.

4.9. Confirmation of Legitimate Funds. By making any payment, deposit, or transfer, you represent and warrant that:

  • All funds originate from lawful sources and you are authorized to use them;
  • No funds derive from criminal activity, including fraud, money laundering, terrorist financing, drug trafficking, or other unlawful conduct;
  • Any cryptocurrency payments comply with applicable laws;
  • You will not use the Services to process, transfer, conceal, or launder illicit funds.

4.10. Cryptocurrency Payments and Payment Processor Terms. For cryptocurrency payments, we use a third-party payment processor. By using cryptocurrency to pay for our Services, you agree to our payment processor’s terms of service, which are incorporated by reference. The current terms are available at https://cryptomus.com/tos. You are responsible for reviewing and complying with those terms. We are not the operator of the cryptocurrency payment system and disclaim any liability for the actions, policies, or availability of the payment processor.

4.11. Anti-Money Laundering (AML) and Compliance Screening. We and our payment processor are committed to complying with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and other financial crime and regulatory requirements. To that end:

  • Transaction screening and monitoring: Our payment processor may screen, monitor, and analyze all cryptocurrency payments and related transaction data for AML/CTF purposes. This may include automated checks against sanctions lists, politically exposed persons (PEP) lists, adverse media, and other risk indicators, as well as pattern analysis to detect suspicious or unusual activity.
  • Source of funds and identity verification: The payment processor may require you to provide information about the source of your funds, the purpose of the transaction, and/or identity or address verification (KYC). We and the payment processor reserve the right to request additional documentation or information at any time to satisfy AML/CTF or other regulatory obligations.
  • Reporting to authorities: If required by law or internal policy, the payment processor or we may report transactions, account activity, or other information to relevant financial intelligence units, law enforcement, or regulatory authorities. You consent to such reporting and waive any claim against us or the payment processor arising from it.
  • Holds, delays, and rejections: Payments may be delayed, held, or rejected while the payment processor performs AML/CTF checks or investigates suspicious activity. We and the payment processor may refuse to process or may reverse a transaction if we believe it violates applicable law, poses AML/CTF risk, or fails to meet our or the processor’s compliance standards.

4.12. Your Obligations Regarding AML. You agree to cooperate fully with any AML/CTF or compliance requests from us or our payment processor, including providing accurate information and documentation in a timely manner. Failure to cooperate may result in delayed or rejected payments, suspension or termination of your account, and reporting to authorities where required. You represent that all information you provide in connection with payments is true and complete. You will not structure transactions or use the Services in any way intended to evade reporting thresholds or AML/CTF requirements.

4.13. No Liability for Compliance Actions. We are not responsible for any delays, holds, freezes, rejections, reversals, or other actions taken by our payment processor or any third party in connection with AML/CTF screening, regulatory compliance, or sanctions enforcement. Such outcomes do not entitle you to a refund from us unless we have actually received and retained the funds and our refund policy otherwise applies. We do not guarantee that any particular cryptocurrency payment will be accepted or processed within any specific time frame.

ARTICLE 5. DISCLAIMER AND INDEMNIFICATION

5.1. Disclaimer. Smspool.net makes no warranties, either express or implied, or any implied warranty of merchantability or fitness for a particular purpose. User understands to accept our Service on an "as is" basis with no representation of any kind, express or implied. Smspool.net never represents that the Services will be error-free.

5.2. Indemnification. Users indemnify and hold harmless our Company and its officers, employees, agents, and subcontractors against all liability, cost, or damage(s) including reasonable attorney's fees, arising out of and in connection to this Agreement, the use of the Services, any act or omission of User. The aforementioned indemnification applies accordingly to any acts or omissions from Users employees, contractors or affiliates and claims related to unauthorized access, disclosure or exposure of personally identifiable data, leading to an individual claim, class action suit or a government fine.

ARTICLE 6. Abuse and Account Termination. 

6.1. Abuse. You must not abuse or exploit Smspool.net’s platform or interfere with our Services. The use of our Services in breach of this Agreement or any applicable laws or regulations is strictly forbidden. Any violation of this section shall mean the immediate termination of your account, and we may withhold any outstanding balances as a result. 

6.2. Account Suspension. We may suspend or terminate in our sole discretion your access to our Services and platform. Moreover, Smspool.net may refuse access to our platform to anyone at any time.

6.3. Rules. When using our Services, we may share additional platform rules, and if you in our opinion violate such rules, we may terminate this Agreement with immediate effect. 

6.4. Fraud. In case we have detected fraudulent activities on our platform, we shall immediately report such conduct to the authorities and law enforcement agencies. In addition, your access to our platform shall be terminated with immediate effect.

6.5. Fair Use. Please keep your usage within reasonable limits. We reserve the right to suspend or terminate your account if we believe you are abusing our services.

6.6. Number Farming. You are not allowed to farm phone numbers on our platform, consistent failed orders may result in an instant suspension for review.

6.7. Restricted verification services. SMSPool does not and will not permit the use of our numbers for the verification of any website, app, or service that is related to telecom services, identity verification services, financial services, or government services. This includes, but is not limited to, banking services, payment processors, cryptocurrency platforms, KYC/identity verification providers, telecom carriers, and any government or public-sector portals.

ARTICLE 7. MISCELLANEOUS 

7.1. Compliance. Each Party represents and warrants that its company is duly organized, and in good standing in the jurisdiction where it resides. The execution and delivery of this Agreement have been validly authorized by their company’s representative. You understand that this Agreement constitutes a valid, binding, and enforceable obligation.

7.2. Notifications. All notifications between Parties under the terms of this Agreement will be given in writing to the known (email) addresses of Parties.

7.3. Severability. If any condition or stipulation in these Terms is found to be unlawful, invalid or unenforceable, Parties will attempt in good faith to agree to amendments that will preserve, as far as possible, the original intentions expressed in the Agreement. In case Parties fail to agree on such a change, the invalid term or condition will be separated from the remaining terms and conditions, and the remainder of the Terms will continue to be valid and enforceable to the fullest extent permitted by law.

7.4. Assignment. These Terms nor any rights or obligations in this Agreement may be assigned or otherwise transferred by Users, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Smspool.net. 

7.5. General Terms User. In case User refers to its own general (purchase) terms and conditions, they are hereby expressly rejected by us and shall have no force or effect between Parties.

7.6. Headings. The Headings in these Terms are used for reference purposes only and will not be of any decisive when interpreting these Terms.

ARTICLE 8. APPLICABLE LAW, FORUM AND DISPUTE RESOLUTION

8.1. Applicable Law and Competent Court. The validity, interpretation, and performance of these Terms shall be governed by the laws of the the Netherlands without regard to the conflicts of law provisions that might apply. The Parties hereby agree that any action, proceeding, or claim against it arising out of or relating in any way to this Agreement shall be brought and enforced in the competent court in Amsterdam, the the Netherlands.

8.2. Dispute Resolution Clause. The Party who claims first there is a conflict will send the other Party a written notice explaining the nature of the dispute. The Parties will subsequently make an attempt to resolve the dispute through direct negotiation among the Parties, or by persons who have been assigned to resolve the dispute using such direct negotiations. If the Parties are unable to resolve the dispute within fourteen (14) business days from the day of receipt of the notice referred, we may submit the conflict to an independent person or institution that will deliver a non-binding opinion regarding the dispute.

ARTICLE 9. GEOGRAPHIC RESTRICTIONS AND SANCTION COMPLIANCE

9.1. Prohibited Use Based on Geographic Location and Sanctions: The services provided by SMSPool are subject to regulations and laws governing international trade and financial transactions, including but not limited to sanctions imposed by the United Nations, the European Union, the United States, and other international bodies and jurisdictions. This requirement is necessary in light of recent sanctions introduced by the local regulator.

9.1.1. Restricted Jurisdictions: SMSPool strictly prohibits the use of its services by individuals, organizations, or entities residing in, located in, or operating from the following countries and regions:

  • Islamic Republic of Iran
  • Democratic People's Republic of Korea (North Korea)
  • Myanmar
  • Russian Federation
  • Belarus
  • Occupied territories of Ukraine, including:
    • Crimea
    • Parts of the Donetsk region
    • Parts of the Luhansk region
    • Parts of the Zaporizhzhia region
    • Parts of the Kherson region
  • Any other jurisdiction where the provision of our services would be illegal under applicable sanctions or laws

9.2. Compliance and Verification: SMSPool reserves the right to implement and maintain verification procedures to ensure compliance with this policy. Users may be required to provide evidence of their location, identity, and legal eligibility to access our services. SMSPool retains the full right to suspend, terminate, or refuse service to any user or entity that, upon investigation, is found to be in violation of this policy, without notice and at its sole discretion.

9.3. User Obligation: By agreeing to these Terms of Service, you, the user, affirm that you are not located in, under the control of, or a national or resident of any of the restricted jurisdictions listed in section 9.1.1, or any other country or region that is under comprehensive sanctions by the aforementioned authorities, or otherwise designated as a prohibited party under applicable laws and regulations. You further agree to comply with all applicable laws regarding the transmission of technical data exported from the country or jurisdiction in which you reside.

9.4. Updates and Changes to Policy: SMSPool may revise this policy at any time to reflect changes in legal requirements, international sanctions, or company policy. It is the user's responsibility to stay informed of any such changes that may impact their eligibility to access and use our services.

ARTICLE 10. AGE RESTRICTIONS AND USE BY MINORS

10.1. Minimum Age Requirement: SMSPool offers its services exclusively to individuals who are at least 18 years of age. By accessing or using our services, you represent and warrant that you are of legal age to form a binding contract with SMSPool and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use our services.

10.2. Prohibition of Use by Minors: Our services are not intended for and may not be used by individuals under the age of 18. SMSPool does not knowingly collect personal information from minors under the specified age. In the event that we learn we have collected personal information from a minor without verification of parental consent, we will delete that information as quickly as possible.

CHANGELOG

  • February 2026 - Updated Article 9 (Geographic Restrictions and Sanction Compliance): Added section 9.1.1 with a specific list of restricted jurisdictions including Iran, North Korea, Myanmar, the Russian Federation, Belarus, and the occupied territories of Ukraine (Crimea, and parts of Donetsk, Luhansk, Zaporizhzhia, and Kherson regions). This update is necessary in light of recent sanctions introduced by the local regulator. Updated section 9.3 to reference the specific restricted jurisdictions list.
  • February 2026 - Added sections 4.10–4.13 on cryptocurrency payments: incorporation of payment processor (Cryptomus) terms of service (https://cryptomus.com/tos); expanded anti-money laundering (AML) and counter-terrorist financing (CTF) policy including transaction screening, source-of-funds and identity verification, reporting to authorities, and holds/delays/rejections; user obligations to cooperate with AML/CTF requests; and disclaimer of liability for compliance actions taken by the payment processor.
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